What you'll need to enrol
Parent/caregiver contact details
2x Emergency contacts details
Authorised people to pick up your child (must be over 14 years old)
If applicable, specific unauthorised individuals that cannot pick up your child.
Optional: WINZ client number/SWN if applying for an OSCAR subsidy
How to Enrol
Before you create an account, you’ll select the location and days you want to book.
- Visit our locations page and find the sKids location your child will attend.
- Click “BOOK HERE” and select the programme you’d like to book. Choose between Term, Holidays, Early Finish and Teacher Only Days.
- Select between a recurring (same day every week) or casual (irregular/one-off) booking for your child.
- Enter your email address and create your account.
- Enter your child’s details.
- Complete your child’s enrolment information. We call this our safety form. This is required for every child attending our service. It helps us understand any specific requirements of your child.
Questions? We're here to help
Enrolling into a new program may sound daunting and you may have some burning questions. We’ve put together some of our FAQs and answered them right here for your convenience. If you can’t find exactly what you’re looking for, our ‘contact us’ page below will connect you with our customer experience team, where someone will be happy to help.
You must rebook for every school term and school holiday.
Recurring/regular bookings are set days for each day of the week for the whole duration of the school term. This can be full-time (5 days a week) or part-time (1–4 days a week). These days must be the same day every week.
These bookings can be created under the “Recurring or Regular Booking” tab on the booking page.
Select the “Casual Booking (Full Booking View)” option and select the days you require care. This type of booking can be made at least 24 hours before the day’s care is required.
In emergencies, we may accept bookings before 12pm on the same day, if safety forms have been completed*.
Please contact the customer service team on 0800 274 172 as soon as possible.
*Some sKids programmes are operated by Franchisees; their terms and conditions may differ from the information in this handbook. Please refer to your local sKids programme for more information.
Payments for Term Programmes are invoiced at the end of each week the programme has been booked*. i.e. if you have booked a session for Week 5 Friday, you will be invoiced on Week 6 Monday.
Payments for Holiday Programmes are invoiced in advance unless paid online via the booking system.
Charges are based on bookings and not attendance.
Cancelling a booking requires a 3 working day notice period to qualify for a credit or no charge*. If you need to change your booking, please notify our customer service team by 12pm prior to the session*.
*Some sKids programmes are operated by Franchisees; their terms and conditions may differ from the information in this handbook. Please refer to your local sKids programme for more information.
The WINZ OSCAR Subsidy is a payment that helps families with the cost of out of school care.
sKids are an accredited OSCAR Provider and eligible families can apply for the OSCAR Subsidy. Further details on the OSCAR Subsidy, eligibility and application process can be found on our website sKids.co.nz/OSCAR
Add button to learn more about OSCAR Subsidy
Pricing for our programmes varies between each location. To find our session fees, please visit your local sKids page; and click on any booking tile to view our pricing.
Make a booking with sKids
As NZ’s largest out of school care provider, we’re always looking for superstar staff. We have part-time, casual and permanent jobs available nationwide with before school, after school, and holidays programmes.
If you don’t have a sKids at your school, check out our locations page to find your nearest sKids programme.
Sign up for our Getting Started with sKids email series to help you prepare your child for Out of School Care.
Over the next few weeks we’ll send you a series of emails to understand more about our Programmes, the subsidies available to you, and how to enrol and book for sessions.